For individual faculty and staff
- New equipment purchasing – consulting, recommendations, specs
- New computer configuration
- Software installation and configuration, including campus-licensed applications: MS Office, Adobe CC, security and management clients
- Network support
- IT Security
Vulnerability scanning
Software patching
Antivirus scanning, malware remediation
Restricted data discovery and remediation - Troubleshooting hardware and software issues
- Basic printer support
- Computer and peripheral recycling
- File sharing (Box, Google, Research Drive, etc.)
- Instructional technology consultation and referral
Services for department administration
- General consultation on technology management
- Computer inventory and technology lifecycle management
- Computer lab and classroom design, support
- Grant writing and project administration for lab and classroom grants
- Network management, data jack activation, etc.
- IT Security for the department’s computers
- Firewall Administration
- Vulnerability scanning
- Software patching
- Antivirus scanning
- Restricted data discovery and remediation
- Email domain administration, service accounts, etc.
- File sharing administration (Local shares, Box / Google Groups, etc.)
- Web hosting and instructional servers (limited)
- Basic support for networked printers and copiers
- Computer and peripheral recycling
- Project management
Available To
HC White IT services are available to the faculty and staff of the departments, centers and institutes we serve.
Location
Room 4160A HC White Hall
Contact Us
To contact HC White IT staff, email hcwit@hcw.wisc.edu